When you use our Software, we may collect certain indirect and/or aggregate information as a result of your use of, and interaction with, the Software (“Usage Information”). In addition, in order to use the Software to submit and upload member data (“Member Data”) to our servers, equipment, and networks, you will need to create an account. To set up an account, you will need to provide several types of personally identifiable information (“Personal Information”). Finally, we may ask for your credit or debit card information if you sign up for a member account (“Card Information”).
We may use certain standard web measurement and tracking technologies such as “cookies,” web server logs, or other statistics programs to collect Usage Information and track and record how you use the Software. This data is anonymous and does not personally identify you. Usage Information helps us measure the success of the Software and its features or pages and to improve your online experience. Your browser may have an option that allows you to accept cookies, reject cookies, or receive notification when a cookie is sent, but you should note that the use of the more restrictive browser settings may limit your use of the Software. In addition, we may utilize use web beacons, also known as "action tags" or "one pixel .gif files", provided by our advertising serving partner, to measure the effectiveness of, and otherwise manage, our online advertising. These web beacons enable our advertising server to recognize you when you use the Software and to determine which banner ads bring users to the Software. We do not use spy ware, adware, or any other similarly intrusive software.
Our Software provides you with the ability to upload, store, process, and display Member Data. Bigsocial does not use your Member Data other than in aggregated forms.
When you create your account, we may ask you to provide Personal Information, including your name, e-mail address, and mailing address. You may choose not to provide your Personal Information; however, creating an account is a prerequisite for using the full functions of the Software. If a password is used to help protect your accounts and Personal Information, it is your responsibility to keep your password confidential.
We use your information in order to provide the software you request and to analyze, manage, and improve the Software so we may continually strive to provide you with the best possible experience. In compliance with applicable laws, it is our policy to require only the Personal Information necessary to enable use to complete the specific transaction that you request; we do not condition your participation in any specific activity on our Software, including any transaction, on the disclosure of more Personal Information than is reasonably necessary to complete such specific activity and/or transaction. In addition, our Payment processor may only use your Card Information to process those monthly fees to which you have expressly agreed. We may also use information such as your name and e-mail address to contact you, respond to your inquiries, and send you information or notify you of special offers and other software. Finally, we use information to help us diagnose problems with our server or other technical issues relating to the performance of the Software. You should be aware that if you voluntarily disclose personally identifiable information (e.g., name, email address, personal photographs) on any publicly displayed area of the Software, such information may be collected and used by others and may result in unsolicited messages from other parties. We have no control over this type of use of your personally identifiable information and, as such, cannot be responsible for such use.
You may opt-out of receiving communications about special offers or programs by clicking on a link provided at the bottom of the email communication.
The Software is not directed to, and we do not knowingly collect Personal Information from, children under the age of 13. We recommend that parents actively participate in their children’s use of the Internet. If you are under 13 years of age, please do not use or access the Software at any time or in any manner. If you believe that you may have information regarding a person under 13 that you believe to have registered an account with, or otherwise provided Personal Information via the Website, please contact us.
We take commercially reasonable precautions and have implemented commercially reasonable technical measures intended to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personal Information or Member Data submitted via the Software. However, your email transmissions and/or other communications containing Personal Information or Member Data may be unlawfully intercepted or accessed by third parties and/or the Software may be subject to hostile network attacks or administrative errors. We cannot and do not guarantee the security of any information transmitted over the Internet. Once we receive your Personal Information or Member Data, we take steps we believe are commercially reasonable to limit access to your Personal Information or Member Data to only those employees and software providers whom we determine need access to the Personal Information or Member Data to provide the requested products, software, offers, or opportunities that may be of interest to you. However, even after we receive your Personal Information or Member Data, we cannot guarantee your Personal Information or Member Data may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any other event beyond our control. Accordingly, we cannot and do not guarantee your Personal Information or Member Data is completely secure and safe from such risks. FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION OR MEMBER DATA.